Payment and Shipping

 

The following conditions apply:

 

Shipping terms

We offer worldwide shipping except to the following islands:

Faroes Islands, Greenland, Aland Islands, Mount Athos, Channel Islands, Livigno (Italy), Campione d Italia (Italy), Canary Islands, Ceuta (Spain), Melilla (Spain), overseas territories and departments of France, Dutch regions outside of Europe

 

Shipping costs (including VAT)

 

Shipping within Germany

Hermes - shipping within Germany

4,95 €          

DHL - shipping within Germany

6,90 €

DHL Packstation of the German Post

6,90 €


Shipping abroad

We calculate the shipping costs abroad according the total weight.

 

Shipping within zone 1:

Belgium, Denmark (except Faroes and Greenland), Finland (except Aland Islands), France (except overseas territories and departments), Greece (except Mount Athos), Great Britain (except Channel Islands), Italy (except Livigno and Campione d Italia), Luxembourg, Netherlands (except regions outside of Europe), Austria, Portugal, Sweden, Spain (except Canary Islands, Ceuta and Melilla), Czech Republic

 
up to 500 g total weight 8,50 €
up to 1000 g total weight 11,50 €
over 1 kg to 10 kg total weight 22,50 €
over 10 kg to 20 kg total weight 32,00 €
 

(Deliveries over 20 kg total weight are currently unavailable.)

 

Shipping within zone 2:

Norway 

up to 500 g total weight 8,50 €
up to 1000 g total weight 10,95 €
up to 2000 g total weight 22,50 €
over 2 kg to 5 kg total weight 30,00 €
over 5 kg to 10 kg total weight 38,00 €
 

Swizerland 

up to 500 g total weight 8,50 €
up to 1000 g total weight 10,95 €
up to 2000 g total weight 22,50 €
over 2 kg to 5 kg total weight 27,00 €
over 5 kg to 10 kg total weight 35,00 €

 

USA 

up to 500 g total weight 8,50 €
up to 1000 g total weight 10,95 €
up to 2000 g total weight 22,50 €
over 2 kg to 5 kg total weight 37,00 €
over 5 kg to 10 kg total weight 54,00 €


Australia 

up to 500 g total weight 8,50 €
up to 1000 g total weight 10,95 €
up to 2000 g total weight 22,50 €
over 2 kg to 5 kg total weight 46,00 €
over 5 kg to 10 kg total weight 62,00 €

 

(Deliveries over 10 kg total weight are currently unavailable.)

All packages can be tracked using your shipment identification number.

 

Delivery 

Unless otherwise specified delivery within Germany takes place within 3 to 4 working days. Delivery outside of Germany takes places within 5 to 12 working days after order confirmation. Please note that no shipping takes place on Sundays and public holidays.

In case the items you ordered have separate delivery times we will ship both items together on the later date, unless you request two separate deliveries. Please note that extra costs may occur if you request separate deliveries.

In case you would like to pick up your order yourself in our store we will notify you via email once your items are packed and ready for pick up. There is no additional cost for pick up.

 
 

Terms of payment

 

Payment in advance by bank transfer

After conclusion of the contract you will receive an invoice from us listing all necessary details for the transfer. Your order will be shipped immediately after receipt of the full amount.

 

Payment by PayPal

After placing your order you will be redirected to PayPal immediately and may conveniently and securely make your payment via PayPal. Upon receipt of your payment we will immediately pack and ship your order.

 

Payment with credit card

Payment by credit card is carried out by PayPal. You will not need a PayPal account.

 

Payment with direct debit

Payment with direct debit is carried out by PayPal. You will not need a PayPal account.

   

Debit card payment upon pick up / Cash on pick up

Pick up your ordered items in our store in Scharfenstein and pay there in cash or with your debit card. 

Please note that credit card payments are not available at the counter.

Should you have questions about shipping and payment please feel free to contact us. You can find our contact information in the imprint.



  The estimated shipping costs can only be used if the basket is not empty.